QEM Inc

TERMS AND CONDITIONS

Payment terms: After receiving your Request Form, QEM Customer Service will contact you. You will then be issued an RMA#. This RMA# MUST be written on the OUTSIDE of your shipping box. When your tool is ready to be shipped back to you, Customer Service will contact you by phone for your credit card Information (Visa, MasterCard, or American Express).

Calibration: QEM Inc. is qualified to calibrate your AT HEAD to the proper pin gauge settings.

Tool repair: QEM Inc. repair is limited to the repair of broken springs, clips,and pivot pins provided in the Molex repair kits. If your HEAD has broken crimping jaws, or bad locator, they are non-repairable.

Minimum evaluation charge:
$35.00 per tool

Calibration:
$35.00 per tool

Repair:
$40.00 per head

Repair and calibration:
$75.00 per head


Additional charges for shipping:
Shipping charges are extra unless otherwise indicated.

Molex Tool Repair & Calibration

  AT Style HEAD 

Please Fill in All Requested Information

Company Name:
Contact Name:
Shipping Address:
City:
State:
Zipcode:
Contact Email Address:
Phone Number:
Ext#:
Fax:
Tool Part Number #1:
Tool Part Number #2:
Tool Part Number #3:
Tool Part Number #4:
Tool Part Number #5:
Tool Part Number #6:
Product you are crimping:

Service type you are requesting:

Repair Only
Calibration Only
Repair & Calibration
Please indicate how you would like your tool returned after work is completed:

UPS Ground FedX 2nd Day
UPS Orange FedX Next Day by Noon
UPS Blue FedX PI By 10:30
UPS Red Local truck

You may wish to include your own shipping account number to avoid shipping charges: